Dermatology | SUNY Upstate
Dermatology • Syracuse, NY
Ratings by platform
- Yelp: Approximately 1.8 to 2 out of 5 stars across several Yelp profiles (Around 100 reviews on Yelp platforms)
- Birdeye (Schenectady): 3 out of 5 stars (134 reviews)
- SoTellUs (Schodak location): 4.3 out of 5 stars (314 reviews)
What patients say
Patients praise
- Competent and caring clinical staff and practitioners
- Efficiency and speed of care for some appointments
- Professionalism reported at specific locations like Schodak
- Accessibility for scheduling in certain contexts
Common complaints
- Dissatisfaction with administrative and office staff efficiency, friendliness, and communication
- Issues with billing procedures, including co-pay handling and refund delays
- Concerns regarding appointment scheduling, including rescheduling and wait times
- Perception of being treated as a transaction rather than a patient
In patients' words
"These people are among the rudest I've ever encountered. They care not a whit about the patients, only about the money."
— Yelp review of Upstate Dermatology"While having numerous surgeries, I have always had competent and caring staff, especially Raj Malla, Dr. Gregory and Mike."
— Birdeye review of Upstate Dermatology"I had a wonderful experience from the front desk staff, PA, dermatologist, and plastic surgeon. All were professional and experienced in what they do."
— SoTellUs review of Upstate Dermatology SchodakMore clinics in Syracuse
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