Banner Lassen Medical Center in Susanville, CA | Banner Health
Primary Care • Susanville, CA
Ratings by platform
- Healthgrades/Women's Choice Award data: 61% to 65% patient recommendation rate (Not explicitly stated total count)
- MedicalRecords.com: 2.9 out of 5 (12 reviews)
- Placewing: 2.8 out of 5 (35 reviews)
What patients say
Patients praise
- Some patients report positive interactions with specific doctors and nurses
- Labor and Delivery staff highly regarded by some patients
- Quick and efficient care for minor emergencies like X-rays and stitches
- Friendly and caring staff experiences reported in some instances
Common complaints
- Concerns about staffing levels and staff competence
- Reports of rude or unprofessional behavior by ER staff
- Difficulty with billing and administrative processes
- Limitations of facilities and equipment, such as lack of an ICU
- Reports of poor patient care or treatment outcomes
In patients' words
"I would love to recognize Kelly who works in the O.B department, as she checked on me and tended to all needs."
— MedicalRecords.com review"ER staff rude. Unprofessional. I was in crisis and the staff laughed at me. I am a Veteran. Have had to call the billing Dept. many times to correct billing issues to VA."
— Placewing reviewMore clinics in Susanville
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