Northeastern Rural Health Clinic
General Surgery • Susanville, CA
Ratings by platform
- Solv Health: 3.0/5.0 (not explicitly stated but includes multiple user-submitted ratings)
What patients say
Patients praise
- praise for specific individual medical providers and their bedside manner
- some reports of high quality of care and trust in certain practitioners
Common complaints
- difficulty reaching staff by phone
- unresponsiveness to messages or requests
- delays in sending prescriptions to pharmacies
- complaints about rude staff or perceived lack of care for concerns
- inconsistent diagnoses between providers
- failure to process referrals in a timely manner
In patients' words
"Frequently, no one answers the phone at the medical desk. I've left several messages over the last couple of years. They never return my calls or act on my requests for assistance."
— Yelp review via MapQuest"This place is horrible every one is rude and they don't address your concerns. The last time I was there the doctor ripped my shirt up to listen to my lungs. Most doctors will ask can you please..."
— Yelp review via MapQuestMore clinics in Susanville
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