Geisinger Primary Care Sunbury
Family Medicine • Sunbury, PA
Ratings by platform
- ProviderMatch (Geisinger providers near Sunbury, PA): 4.8–4.9 (example providers show 4.8 with 153 ratings; 4.9 with 184/267/296 ratings shown) (152–296 ratings shown for listed providers (and 17–50 reviews shown for examples))
- Healthgrades: Not specified in provided snippet (Not specified in provided snippet)
- Yelp (Geisinger Primary Care Sunbury): Not specified in provided snippet (Not specified in provided snippet)
What patients say
Patients praise
- Same-day/evening appointment availability for the Sunbury practice (clinic information)
- High provider ratings listed on Geisinger ProviderMatch for local clinicians (examples around 4.8–4.9)
Common complaints
- Billing/insurance complaint themes, including alleged predatory or unexpected facility charges and confusion/misrepresentation of what would be billed
- Broader customer service dissatisfaction themes attributed to Geisinger as a system (phone system/call routing and communication issues)
In patients' words
"“It feels like this is intentional.”"
— BBB complaints page for Geisinger (customer complaint excerpt)"“I contacted Geisinger and asked why I was not told a facility charge would be billed along with the visit… I find this to be predatory billing.”"
— BBB complaints page for Geisinger (billing-focused complaint excerpt)"“The phone system is unbearable… everything goes to central scheduling.”"
— Yelp brand page for Geisinger Health System (review excerpt)More clinics in Sunbury
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