Therapy Services | Sun Prairie, WI - SSM Health
Physical Therapy • Sun Prairie, WI
Ratings by platform
- SSM Health internal provider review system: 4.9/5 stars (33 ratings/20 reviews (specifically for provider Carli Ceder, PT))
- WebMD: Not specified (General practice rating) (1 review)
- Yahoo Local (for Eye Care): 3.5/5 stars
What patients say
Patients praise
- High-quality, knowledgeable, and professional medical staff, especially in physical therapy
- Empathetic, kind, and attentive care providers who listen to patients
- Efficient and effective recovery and treatment planning
- Friendly and helpful support staff in various departments
Common complaints
- Billing and insurance-related issues, including perceived surprise charges and difficulties correcting billing errors
- Customer service responsiveness in the billing department
- Occasional long wait times for appointments or during office visits
In patients' words
"Carli is amazing. Super friendly and professional. Truly listens and does a great job of explaining and involving me in my care plan."
— SSM Health internal provider review (Carli Ceder, PT)"The billing office here is terrible. They submitted a claim under the wrong patient and would not fix it."
— BirdEye review for SSM Health Dean Medical Group"He was professional, compassionate, and thorough."
— SSM Health internal provider review (Tom Feldman, PT)More clinics in Sun Prairie
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