MultiCare Sumner Medical Associates
Urgent Care • Sumner, WA
Ratings by platform
- Birdeye: 4.4 out of 5 stars (224 reviews)
What patients say
Patients praise
- Friendly, helpful, and caring staff
- Efficient service with minimal wait times for some patients
- High quality and knowledgeable care from many providers and ARNP staff
- Ease of scheduling through the MyChart app
Common complaints
- Frustration regarding billing practices and unexpected charges
- Communication issues regarding provider departures
- Negative experiences with specific medical providers' bedside manner
- Concerns about office aesthetics and signage
In patients' words
"Doctor Kucera is the BEST doctor I have ever had. He is kind, thoughtful, and a great listener."
— Birdeye user review"Dr. C. Kucera, MD, in my 42 years, I have never encountered a more emotionless, non-attentive, grossly informed individual in my entire life!"
— Yelp user review"Staff was very helpful, kind, all my issues were addressed and there was no wait for services."
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