MultiCare Sumner Medical Associates
Primary Care • Sumner, WA
Ratings by platform
- Birdeye (aggregating Google reviews): 4.4 out of 5 stars (224 reviews)
What patients say
Patients praise
- High praise for the medical knowledge, care, and kindness of various providers and staff
- Efficiency and short wait times, particularly for early appointments
- User-friendly experience with the MyChart app for scheduling appointments quickly
- Clean facility environment
Common complaints
- Frustration regarding providers leaving the practice without notification or follow-up recommendations
- Reports of perceived lack of empathy, attentiveness, or poor communication from specific individual providers
- Complaints regarding office environment aesthetics, such as visible messy cabling
In patients' words
"Doctor Kucera is the BEST doctor I have ever had. He is kind, thoughtful, and a great listener."
— Birdeye (Reviewer: Cathi Hoffman)"Dr. C. Kucera, MD, in my 42 years, I have never encountered a more emotionless, non-attentive, grossly informed individual in my entire life!"
— Yelp"Staff was very helpful, kind, all my issues were addressed and there was no wait for services."
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