Riverside Cancer Specialists of Tidewater and Infusion Center Suffolk
Oncology • Suffolk, VA
Ratings by platform
- Riverside Health System portal: Physician ratings often range from 4.0 to 5.0 across Riverside health portal (based on Press Ganey data) (Hundreds of ratings available for individual physicians within the practice network)
- WebMD (for individual provider): 4.0/5.0 (8 ratings)
- Healthgrades: 4.7/5.0 (Likelihood to recommend (for individual provider))
What patients say
Patients praise
- Compassionate, reassuring, and attentive nursing care
- Doctors described as having great bedside manner and not rushing appointments
- Coordinated and seamless care across health systems
- Supportive and welcoming infusion environments
Common complaints
- Communication breakdowns between office and patient
- Concerns about privacy of medical information in shared infusion settings
- Feeling unheard or stressed during initial treatment visits
In patients' words
"After 5 stressful chemo treatments, that reduced me to tears during the first 2 visits... Elizabeth was the nurse for my last treatment. She was calm, reassuring, and validated my concerns... When I told her I didn’t like my medical information being reviewed around other people in the infusion room, she said, “No problem I get it, you can always go to a separate room, and you always have that option.”"
— DAISY Foundation honoree profile"I had to be honest with myself and accept that this office was not a good fit for me. Things were not being thoroughly explained and there seemed to be a breakdown in communication."
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