Bon Secours Neuroscience Center
Neuroscience • Suffolk, VA
Ratings by platform
- WebMD, Vitals: 4.0 to 4.6 out of 5 (based on specific provider reviews like Dr. Sharisse Stephenson) (Varies by provider; e.g., 24 ratings for Dr. Stephenson)
What patients say
Patients praise
- Some providers are described as professional, thorough, and kind
- Positive interactions with specific practitioners who patients would follow if they left the practice
- Helpful and professional front desk staff (in some specific reports)
Common complaints
- Difficulty reaching the office by phone and getting call-backs
- Long wait times for appointments and while in the office
- Staff perceived as rude, unprofessional, or unhelpful
- Issues with paperwork, referrals, and administrative follow-through
In patients' words
"I could not have asked for a more professional establishment! NP Kathryn Funk was amazingly thorough and extremely pleasant!"
— LocalityBiz user review"I can never get ahold of anyone here. On multiple occasions I’ve called and left voicemails... no one ever returns my calls."
— LocalityBiz user review"She is great. But there is a reason she often answers the phone herself, her office staff is really rude."
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