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Location - Sentara Family Medicine Physicians - Suffolk

Family MedicineSuffolk, VA

★★★★★4.7/50 reviews across 1 platforms

Ratings by platform

  • Vitals.com: 4.7/5 (Dr. Jones), 4.2/5 (Dr. Vaughn) (Not explicitly provided total count)
  • WebMD: Not specifically provided (1 review)

What patients say

Patients praise

  • Many patients praise specific doctors for being attentive, thorough, and knowledgeable
  • Appreciation for a pleasant and helpful front desk staff at certain locations
  • Efficiency and cleanliness of the facility noted by some patients

Common complaints

  • Difficulty scheduling appointments, particularly for sick visits
  • Long wait times or difficulty reaching staff via phone
  • Concerns regarding impersonal service or lack of continuity of care with primary physicians
  • Dissatisfaction with office policies regarding late arrivals and medical discussions/treatment plans

In patients' words

"The Staff is always pleasant and helpful. Dr. Johnson is attentive, kind and knowledgeable. By far the best Physician I have ever had."

LocalityBiz review

"Have been a patient here for more than 10 years. They have become one of the worst places I have ever been seen. Can't get through to speak with a real person."

OpenGovNY review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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