Bayview Cardiovascular Associates – Lakeview
Cardiology • Suffolk, VA
Ratings by platform
- Birdeye (Specific to Suffolk location): 5 out of 5 stars (based on 4 reviews) (4 reviews)
What patients say
Patients praise
- Knowledgeable and skilled physicians
- Compassionate bedside manner of some doctors
- Some staff members recognized for personality and detail during procedures
Common complaints
- Difficulties with appointment scheduling and cancellations
- Poor administrative and office management responsiveness
- Challenges reaching the office via phone
- Lack of communication regarding medical billing and insurance authorizations
- Long wait times for appointments
In patients' words
"Drs are very good, but support and adminstration is TERRIBLE. My mother recently had an external heart monitor installed and received a bill for services. When I called Biotel about the bill, they told me Cardiovascular Assoc had not provided them any information about her Medicaid and secondary insurance."
— WebMD Review (Chesapeake/Meade Pkwy context)"I received a confirmation phone call two days prior to my appointment... When I showed up, they tell me that my appointment was canceled and that I needed to reschedule. I received no cancellation email or notification!!! I am beyond frustrated that they wasted my time, gas, and work schedule due to their negligence."
— Birdeye Review (Bayview Physicians Group/Suffolk context)"The front end (office management) has always needed to be better organized and managed since Bayview took over. This is most likely a hired management company by Bayview."
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