Home Health Care Caregivers in Stuttgart - CareLinx
Home Health Agency • Stuttgart, AR
Ratings by platform
- Trustpilot: 4.1/5 (1,403)
- ComplaintsBoard: 3.2/5 (16)
- Birdeye: 3.0/5 (261)
What patients say
Patients praise
- Flexibility in choosing and interviewing caregivers directly
- Generally lower costs compared to traditional agencies due to the direct-hire model
- Accessible app-based tools for monitoring care and payments
Common complaints
- Difficult to reach customer support or unresponsive case managers
- Website and app user experience described as buggy or difficult to navigate
- Complaints about upfront fees without receiving services or caregiver matches
- Reports of caregivers being unavailable despite profiles appearing in the database
In patients' words
"This site is a complete waste of time, energy, emotional wellbeing and money. Complete SCAM! Spent the $35 for nothing. No response."
— Trustpilot User Review"The worst customer service I have ever received. I have called 11 times and in total have been on hold over 29 hours."
— Birdeye User Review
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