Sturgis - WellNow Urgent Care
Urgent Care • Sturgis, SD
Ratings by platform
- Birdeye/Google aggregate: 4.5 out of 5 stars (328 reviews)
- Better Business Bureau (BBB): A (735 complaints filed (company-wide, not location-specific))
What patients say
Patients praise
- prompt and quick service
- caring, professional, and knowledgeable staff
- online appointment scheduling ease
- comfortable amenities (slushies, coffee, arcade machines)
Common complaints
- billing and insurance processing issues
- difficulty obtaining refunds
- discrepancies in copay/billing charges
In patients' words
"Even though this location participates with my insurance they wanted to bill me the full $180. My copay is $60... The office people might be great but the billing part is terrible."
— Customer review via Birdeye/MapQuest"From the front desk to the girl that took my vitals to the examining physician it was the best dot physical. In the waiting room they have a slurpee machine a pac man arcade machine coffee tea it is a amazing place to go and get your needs looked at."
— Customer review via BirdeyeMore clinics in Sturgis
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