STURGIS MONUMENT HEALTH HOSPITAL & CLINIC
Multi-Specialty Clinic • Sturgis, SD
Ratings by platform
- Google My Business (Hospital): 4.4/5 stars (200 reviews (Google My Business))
- Birdeye (Same-Day Appointments): 4.8/5 stars (685 reviews)
- Medicare/HCAHPS data: 70%-71% (Patient Experience Rating) (N/A)
What patients say
Patients praise
- prompt and expeditious service, particularly for urgent care/same-day appointments
- knowledgeable, professional, and caring staff in many instances
- appreciation for the expertise of specific doctors
- friendly and comfortable environment for many patients
Common complaints
- individual negative experiences with staff described as rude or lacking compassion
- occasional longer-than-expected wait times at the clinic
In patients' words
"Thank you for taking the time and providing amazing care and treatment! Their service is exemplary and expeditious. Top notch and I would highly recommend this service to anyone who is in Sturgis!"
— Birdeye user review for same-day appointments"The doctors were rude and said that my sink couldn’t have gotten hurt when he fell 2 feet on his... Went to Spearfish and they actually treated us with... If you want... care then don’t go here"
— Google My Business user review for the hospitalMore clinics in Sturgis
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