OSF Medical Group - Primary Care
Rural Health Clinic • Streator, IL
Ratings by platform
- Birdeye (aggregating Google reviews): 2.6 out of 5 stars (55 reviews)
- Birdeye (aggregating Google reviews): 2.2 out of 5 stars (19 reviews for the Emergency Room department)
What patients say
Patients praise
- praise for specific individual doctors
- positive experiences with some staff members
Common complaints
- rude or unprofessional staff behavior
- long wait times or feeling dismissed by medical providers
- lack of clear communication between staff and patients
- perceived lack of care for serious health concerns
In patients' words
"Everyone here seems like helping and doing there job is a major inconvenience to them. After my car accident, the triage nurse treated me like a drug addict and was extremely rude."
— Birdeye review"Absolutely terrible service. No one knows what is going on here, one person will tell you one thing while another one says something totally different."
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