Pediatric Dentist | Children's Dental Health Center | Stoughton ...
Pediatric Dentistry • Stoughton, MA
Ratings by platform
- BusinessYab: 4.6 out of 5 stars (52 reviews (at time of source publication))
What patients say
Patients praise
- Child-friendly environment with engaging themes (e.g., airport, airplane slide, arcade games)
- Many patients praise the staff and Dr. Derek for being patient, friendly, and helpful with children, including those with special needs or anxiety
- Appreciation for parents being allowed in the treatment room
- Efficient service and thorough explanations during appointments
Common complaints
- Reports of dismissive, condescending, or demeaning behavior by staff or the owner
- Complaints about long wait times and frequent appointment rescheduling
- Concerns regarding unprofessionalism and lack of accountability for mistakes
- Some patients reported negative or traumatic experiences
In patients' words
"Best Children's Dentist around. Dr. Derek is so wonderful with my kids, he's the best!! If you are looking for a great dentist for your kids don't look anywhere else. Plus, what other Dentist has full size arcade games and a life size airplane in the waiting room."
— Christina via Children's Dental Health Center website"In my experience, the owner, Dr. Derek, is dismissive and unwilling to acknowledge mistakes, resulting in an unprofessional work environment that directly impacts patient experience."
— Anonymous patient review via MapQuest/Yahoo Local"I felt very comfortable, and the office has no problem at all with parents being in the room (strangely, this was NOT the case at another popular Stoughton dental practice, so I quickly cancelled that appointment!)."
— Anonymous patient review via Children's Dental Health Center websiteMore clinics in Stoughton
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