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Social Work • Stony Point, NY
Ratings by platform
- Birdeye: 3.7 out of 5 stars (based on 3 reviews) (3 reviews)
- Trustburn: 4.1 out of 5 stars (based on 15 reviews) (15 reviews)
- Indeed: Not provided (summary of 333 employee reviews) (333 reviews)
What patients say
Patients praise
- Dedicated staff providing valuable support and assistance to individuals with developmental disabilities
- Some users report satisfaction with services and professional guidance provided by agency staff
- Recognized importance of the organization's mission in the community
Common complaints
- Concerns regarding management, staffing shortages, and excessive overtime impacting care quality and employee well-being
- Challenges navigating service access and bureaucratic processes for individuals with disabilities
- Historical context of Letchworth Village institutions in Stony Point often cited as a negative benchmark in the field
In patients' words
"Staff are often overworked with constant overtime, making it difficult to provide proper care to patients. These concerns should be looked into as they affect both employees and the individuals receiving care."
— Aggregate user and employee reviews for OPWDD facilities"Why do they make it so difficult for people with disabilities to access services? Unless you have a great case manager or parents who can help you through the whole process you’re basically screwed"
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