Psychiatry | Stony Brook Medicine

Patients praise

• positive experiences with specific resident physicians
• high patient satisfaction scores in specific inpatient units (e.g., Child Behavioral Health)
• professional and efficient staff during specific events like vaccination clinics

Common complaints

• long wait times for appointments and in emergency settings
• perceived rudeness or lack of empathy from administrative and intake staff
• difficult communication processes and limited responsiveness to patient inquiries
• lack of continuity of care and frustration with referral procedures