Physical Medicine and Rehabilitation

Patients praise

• Physicians often described as thorough, professional, and knowledgeable
• Appreciation for conservative treatment approaches and thoughtful diagnoses
• Positive experiences with the quality of care provided by individual doctors and residents
• Clinical training and resident programs perceived as comprehensive and high-quality

Common complaints

• Long wait times for appointments
• Reports of rude, unhelpful, or poorly trained office staff
• Difficulty communicating via patient portals or getting messages returned
• Perception of impersonal or cold patient care experiences in some departments