Stony Brook Medicine
Internal Medicine • Stony Brook, NY
Ratings by platform
- Birdeye/Google: 2.4/5 stars (931 reviews (Birdeye/Google aggregation))
- Yelp: 2.2/5 stars (218 reviews)
- CMS/HCAHPS (Momentary Labs analysis): 3/5 stars (1,790 patient surveys)
What patients say
Patients praise
- High praise for the trauma center and ICU care
- Compassionate staff recognized in specific departments like the pulmonary lab
- Strong positive ratings for outpatient elective surgery experience (facilities, staff, and communication)
- Majority of patients (approx 69-86%) willing to recommend the hospital
Common complaints
- Concerns regarding communication among hospital departments
- Complaints about staff responsiveness and delays in ER settings
- Dissatisfaction with noise levels and cleanliness in patient rooms
- Negative experiences reported in individual online reviews regarding professional conduct
In patients' words
"If I could give more stars to the three women working in the 8th floor south Pulmonary lab! I was so impressed by the compassionate treatment they gave us. ... All three are angels and that hospital is lucky to have them."
— Birdeye (Reviewer)"their trauma center is the reason I'm alive, and their ICU is not as scary as you would think it would be."
— Yelp (Reviewer)"My friend was brought to the ER last night. She was in exteme pain. Of course the ER was very busy. They let my friend lay there in pain. I went up to the desk and they just ignore you."
— ComplaintInfo.com (Reviewer)More clinics in Stony Brook
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