Find A Doctor - ProHealth Physicians In Connecticut

Patients praise

• Kind, attentive, and thorough medical staff and doctors
• Professionalism and expertise of specific physicians who listen to patient concerns
• Positive experiences with compassionate care and effective treatment plans, particularly in pediatrics
• Ability to get timely or same-day appointments in some instances
• Warm and friendly environment reported by some patients

Common complaints

• Difficulty reaching the office via phone, long hold times, and automated call systems
• Frustrating scheduling and billing processes
• Poor communication from front desk staff regarding administrative issues and patient privacy
• Instances of miscoded medical tests or insurance billing disputes
• Perceived lack of compassion or common courtesy in administrative interactions
• Unresolved complaints and lack of responsiveness to patient concerns as noted by the Better Business Bureau