Walk-In Care - Stonington Medical Center
Oncology • Stonington, CT
Ratings by platform
- Birdeye (Aggregate of Google/Facebook): 3.6/5 (67 reviews)
What patients say
Patients praise
- Professional and caring treatment for specific ailments
- Efficient, quick wait times for some patients
- Positive experiences with specific providers (e.g., APRNs)
- Kind and helpful staff interactions for some families
Common complaints
- Frustrating phone/appointment communication and accessibility
- Reports of rude or uncompassionate front desk/reception staff
- Concerns regarding closing times and patient intake policies near closing
- Dissatisfaction with non-physician provider care vs. physician expectations
In patients' words
"Went to walk-in, with bad case of poison Ivy. I was treated with respect and concern. Paul the Aprn is a blessing for this place."
— Loc8NearMe/Patient Review"I arrived at 4:30pm asking if I could be seen and the receptionist literally said 'unfortunately we are not taking anymore patients today.' ... I feel as though an urgent care receptionist should not be referring someone with a minor ailment to the emergency room."
— LocalityBiz/Patient Review"The reception is extremely rude and unwilling to help. Major attitude issues and complete lack of compassion. Awful practice."
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