Contact Us | Mental Health in North Stonington, CT
Behavioral Health / Mental Health • Stonington, CT
Ratings by platform
- Rehab.com / Birdeye: Approximately 3.3 to 3.4 out of 5 stars (123 to 132 reviews)
- Rehabs.com / Rehab.com (Groton location): Approximately 2.3 to 2.4 out of 5 stars (26 to 32 reviews)
What patients say
Patients praise
- Some patients reported positive experiences with clinical staff and support
- Some found the facility helpful for detox and initial stabilization
- Official patient satisfaction surveys indicate higher satisfaction scores (4.56/5) than external public review sites
Common complaints
- Reports of filthy and unsanitary living conditions, including mice and bedbugs
- Allegations of poor staff professionalism, lack of qualification, and neglect
- Concerns regarding drug use, fighting, and unsafe environments within the facility
- Complaints about administrative issues, billing discrepancies, and difficulty communicating with staff
- Criticisms of clinical care effectiveness and quality of treatment programs
In patients' words
"Mice, Bedbugs, ...HORRIBLE LIVING CONDITIONS - Every worker, counselor and employee should be made to spend the night in one of those dorms before EVER recommending this program and then they would have a different story to tell."
— Patient review on Rehabs.com/Rehab.com"I would just like to thank all the staff at Stonington for guiding me back on the right track. I just totally appreciate all they have done for me. I have accomplished a lot, and am leaving here with a better understanding of life and a new-found respect."
— Patient testimonial on StoningtonInstitute.comMore clinics in Stonington
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