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Addiction / Detox ServicesStonington, CT

★★★☆☆3.2/5317 reviews across 4 platforms

Ratings by platform

  • Rehab.com: 3.4/5 (123 reviews)
  • ProjectKnow.com / Drugabuse.com: 2.3/5 (26 reviews)
  • Recovery.com: 3.3/5 (136 reviews)
  • Rehab.com (Groton location): 2.44/5 (32 reviews)

What patients say

Patients praise

  • Some patients noted the staff could be kind or personable at times
  • A few individuals reported a positive experience with the clinical side or specific staff members
  • Occasional praise for detox services or the convenience of admission

Common complaints

  • Reports of unsanitary living conditions, including mice, bedbugs, mold, and filth
  • Concerns regarding rampant drug use and lack of supervision within the facility
  • Allegations of unprofessional, unqualified, or neglectful staff behavior
  • Reports of inadequate medical care, medication errors, and lack of oversight for controlled substances
  • Complaints about poor program structure, lack of follow-up, and inadequate clinical support

In patients' words

"The experience at the Stonington Institute... was absolutely horryfiyng. The staff does not care about the clients' needs... The Day rooms are constantly filthy... This is a 'Medical Ghetto'"

ProjectKnow.com

"DONT BELIEVE THEIR WEBSITE! This is a terrible place... Full of homeless people living off the system, doing drugs in the dorms, disgusting filthy living conditions."

LocalityBiz.com

"I thought that kids were searched upon admission and they are not allowed to have cash and cell phones. Also, why aren’t they being watched when they are giving out prescription medications? The kids are crushing their Wellbutrin and snorting it."

Rehab.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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