Home Health Care at Stockton Medical Offices - Kaiser Permanente
Home Health Care • Stockton, CA
Ratings by platform
- Yelp: approximately 2.2 to 2.3 out of 5 stars (over 150 reviews on Yelp)
What patients say
Patients praise
- efficiency of certain departments such as blood work and radiology
- praise for specific individual practitioners in departments like OBGYN and physical therapy
- appreciation for the convenience of having multiple medical services under one roof
- positive experiences with patient financial assistance programs
Common complaints
- concerns regarding bedside manner and medical knowledge of some practitioners
- complaints about appointment wait times and accessibility
- difficulties navigating the grievance and complaint process for some members
- perception of budget-driven care decisions
In patients' words
"Worst ever! You have to be your own advocate and even then they only pretend that they are listening but they’re not."
— Unilocal user review"went to get blood work done for my annual exam and they were super fast and efficient."
— Yelp user review"Carmen Veraza from the Patient Financial Assistance Program at Kaiser Permanente Stockton is truly exceptional."
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