The Oncology Institute | Leading Oncology & Cancer Care
Cancer Institute/Oncology • Stockton, CA
Ratings by platform
- The Oncology Institute (General): 4.8/5 (99 reviews (across Birdeye/Google))
- Birdeye/Google: 4.4/5 (183 reviews (Northridge location))
- Birdeye/Google: 4.5/5 (~134-138 reviews (Chula Vista location))
What patients say
Patients praise
- Compassionate, professional, and knowledgeable physicians
- Attentive and supportive nursing/clinic staff
- Effective care coordination for new or complex patients
- Patient appreciation for bedside manner and clear communication in some instances
Common complaints
- Difficulty with telephone communication and reaching office staff
- Significant wait times for appointments
- Perceived unprofessionalism or unorganized administrative processes (e.g., incorrect insurance/billing info, scheduling errors)
- Concerns regarding the scope of care provided (e.g., specialists not addressing specific patient needs)
In patients' words
"Dr. Dighe has excelente bedside manners, him and his staff treated me with dignity and sincere compassion... the nurses are great and they have their own pharmacy."
— Review of Stockton Hematology Oncology (Dr. Dighe)"The unprofessional atmosphere and demeanor from the employees did not leave me with a decent first impression. This office seems unorganized and represents the specialist in a poor manner."
— Review of The Oncology Institute (Whittier location)"The attention and professionalism of Dr. Juan Sanches is excellent... the only but important, very important problem is being able to communicate because usually they do not answer the phone and one has to go to the place personally."
— Review of The Oncology Institute of Hope & Innovation (Chula Vista location)More clinics in Stockton
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