Mental Health Assistance
Behavioral Health • Stockton, CA
Ratings by platform
- Birdeye, Rehab.com, Healthgrades: 4.5/5 (San Joaquin County Behavioral Health Services, 2 reviews), 3.3/5 (St. Joseph's Behavioral Health Center, 29 reviews), 4.4/5 (Dr. Rihan Javid, 7 reviews) (Varies by facility; e.g., St. Joseph's Behavioral Health Center has ~29 reviews on one platform)
What patients say
Patients praise
- Some individual practitioners are described as attentive, compassionate, and effective
- Positive feedback for services that offer cultural competence and a welcoming environment for BIPOC clients
- Ease of access for certain virtual or outpatient appointment scheduling
Common complaints
- Reports of poor facility cleanliness and maintenance
- Allegations of rude, dismissive, or abusive staff and case management behavior
- Concerns regarding discharge practices and lack of post-discharge support
- Frustrations with administrative processes, including insurance billing and medication authorization delays
- Allegations of poor communication and failure to provide necessary patient information
In patients' words
"This facility should be closed down... The staff is completely rude, abusive and they basically bully patients."
— LocalityBiz/Yelp reviews for St. Joseph's Behavioral Health Center"A lot of people have gotten very frustrated looking for mental health services that they can relate to... With Sankofa, a lot of the feedback that we’ve gotten is that they feel at home. They feel seen, they feel heard for the first time."
— The Intersection Reports regarding Sankofa Holistic Counseling ServicesMore clinics in Stockton
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