Gastroenterology - Stillwater Medical
Gastroenterology • Stillwater, OK
Ratings by platform
- Vitals (Dr. Thomas Swafford): 2.9 average rating (28 ratings (15 reviews shown out of 15 displayed))
- Healthgrades (Dr. Thomas Swafford): 2.7307692 out of 5 (likelihood to recommend) (26 ratings, 13 written reviews)
- WebMD (Adult Gastroenterology Of Stillwater): 2 ratings with 2 reviews (rating value not shown in snippet) (2 ratings / 2 reviews)
- Healthgrades (Dr. Rhody Fawaz): 3.4 star rating (19 reviews (8 written))
What patients say
Patients praise
- Not enough positive-specific commentary found in provided review excerpts; sources are dominated by complaints about communication, bedside manner, and office responsiveness.
- Affiliation/accepting new patients mentioned for Dr. Fawaz (no patient-positive theme excerpted).
Common complaints
- Poor bedside manner/interrupting patients
- Rude or unhelpful staff/communication issues (calls unanswered; rude office staff)
- Delays and difficulty obtaining test results
- Painful/unfinished procedure and lack of adequate sedation/aftercare
- Perceived unprofessional or hostile conduct during visits
In patients' words
""The office refuses to return calls... When you call, you ALWAYS get the answering machine.""
— Healthgrades review excerpt for Dr. Thomas Swafford""Very unhappy with my experience Dr Swafford.. went in for a sigmoidoscopy and the procedure was so painful he could finish.""
— Healthgrades review excerpt for Dr. Thomas Swafford""He interrupted every sentence... so rude that I got up and left.""
— WebMD review excerpt for Adult Gastroenterology Of Stillwater""Interupts you and talks over you. You can’t ask any questions. Horrible bedside manner.""
— Healthgrades review excerpt for Dr. Rhody Fawaz""He was hostile during the appointment.""
— Vitals review excerpt for Dr. Thomas A. SwaffordMore clinics in Stillwater
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