Family Medicine - Stillwater Medical Center
Family Medicine • Stillwater, OK
Ratings by platform
- Trustburn: 4.0/5.0 (245)
- Healthgrades: 74%
- US News & World Report: 4/5 (62)
What patients say
Patients praise
- many patients appreciate friendly and welcoming staff in surgery and registration departments
- praise for specific nurses and doctors for being attentive, caring, and clear in their explanations
- high hospital-wide recommendation rate from patients
Common complaints
- reports of high bills
- concerns regarding inadequate emergency department care and diagnostic accuracy
- complaints about staff attitudes and perceived dismissal of patient pain levels
- frustrations with medical record accuracy and the process for amending them
In patients' words
"I can't help but write about what a wonderful experience we had with my daughter's surgery... Everyone explained their part in the procedure, what to expect before and after, and made sure they answered all our questions."
— Trustburn"Took my wife to the emergency room from extreme pain in her hip... No evaluation other than asking questions... Subsequently, found out it was a broken femur. More damage was done to the break because they obviously did not believe her pain level."
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