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Substance use treatment / recovery clinic • Stevens Point, WI
Ratings by platform
- Birdeye, My Caring Plan: 2.9/5 (clinic), 7.2/10 (nursing facility) (60 (clinic), 25 (nursing facility))
- rater8: 4.9/5 each (732, 93)
- Birdeye: 4.9/5 (45)
- CMS Care Compare: 1/5 (CMS overall) (N/A)
What patients say
Patients praise
- high patient satisfaction for specific orthopedic and physical therapy providers
- praise for attentive, compassionate, and knowledgeable staff at certain specialized clinics
- appreciation for clear communication and patient-centered decision-making by doctors
- satisfaction with facility access, scenic settings, and range of activities for seniors
Common complaints
- reports of long wait times and communication issues in clinics
- concerns regarding medical misdiagnosis and unprofessional conduct
- complaints about staffing levels, facility maintenance, and hygiene in long-term care settings
- documented deficiencies and low CMS quality ratings for specific local nursing facilities
In patients' words
"Dr. Troyer is a very nice & compassionate doctor…listens to your symptoms & helps formulate a plan to remedy the problem area."
— rater8"Over a week since my 66-year-old, non-terminal father died at aspirus and they still haven’t given us a cause of death. My dad was failed at every level..."
— Birdeye"Dr. Potoki is The Best! Outstanding expertise delivered in a way that patients understand and participate in decisions regarding their care."
— rater8"There have been complaints about professional misconduct, including wrongful termination and lack of communication from management."
— My Caring PlanMore clinics in Stevens Point
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Wisconsin's Trusted Orthopedic Experts | Stevens Point Ortho
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Hearing Aids & Professional Assessment in Stevens Point
Patients praise: high patient satisfaction · personalized care.
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