ENT & Allergy Associates opens Stevens Point clinic with walk-in care
ENT (Ear, Nose & Throat) / Allergy clinic • Stevens Point, WI
Ratings by platform
- Promallu / Facebook: 3.3/5 stars (based on 102 aggregated reviews) and 80% recommendation rate (based on 33 Facebook reviews)" (102 (aggregated) / 33 (Facebook))
What patients say
Patients praise
- Convenient walk-in care for acute issues without appointments
- Expanded access to ENT, allergy, and audiology services in the Stevens Point area
- New, purpose-built facility designed for better patient flow and accessibility
Common complaints
- Complaints regarding billing transparency and high costs
- Reports of rude or condescending customer service staff
- Difficulties with appointment scheduling policies related to outstanding balances
In patients' words
"Was charged $450 for a 10 minute conversion, if they had the decency to tell me what the charge for my appointment would be upfront there is no way I would have proceeded."
— Promallu review aggregator"Unbelievably rude nurse on the phone... I was literally in tears after that phone call, felt so belittled and insulted."
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