Sterling Regional MedCenter Wound Care Services - Banner Health
Wound Care • Sterling, CO
Ratings by platform
- Birdeye (Banner Health Clinic Family Care Clinic): 3.6/5 stars (49 reviews)
- U.S. News (Overall patient experience): 4/5 stars (Not specified (U.S. News patient experience summary))
- CareTransparency.org (Patient satisfaction score): 86/100
What patients say
Patients praise
- Competent, professional, and friendly clinical staff
- High patient satisfaction scores (e.g., 86/100)
- Strong performance in patient communication, staff responsiveness, and facility environment
Common complaints
- Complex and fragmented billing system managed externally from the local facility
- Difficulty tracking payments and resolving billing issues with collections agencies
- High cost of medical insurance in the area attributed by some to billing practices
In patients' words
"Banner Health hospitals are ranked number five in the nation for patient care and if you’ve had the unfortunate necessity to experience their care locally, I believe that you would agree that the staff at the Sterling Regional MedCenter (SRM) is competent, caring, friendly and professional."
— Sterling Journal-Advocate"Banner’s downside, in my book, is their system of billing. This system is controlled out of the state and the local administration has little, if any, control over it."
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