Banner Health Clinic: Surgery in Sterling | 8th Ave & Glenora
Surgery • Sterling, CO
Ratings by platform
- Birdeye (Banner Health Clinic): 3.8/5 (23 reviews)
- Birdeye (Banner Health Clinic Family Care Clinic): 3.6/5 (49 reviews)
- Birdeye (Banner Health Center): 3.7/5 (53 reviews)
- Vitals (Dr. Marcia M. Moore): 4.2/5 (5 ratings)
- Vitals (Dr. Patricia McPherson): 5.0/5 (3 ratings)
What patients say
Patients praise
- Medical staff are often described as competent, professional, and caring
- Specific surgeons (e.g., Dr. Marcia Moore, Dr. Patricia McPherson) have received positive praise for their expertise and bedside manner
- General appreciation for the quality of medical treatment provided by the hospital and clinic staff
Common complaints
- Concerns regarding billing systems, including separate billing for individual visits and issues with collections
- Reports of dissatisfaction with administrative responsiveness and patient care quality in some departments
- Isolated reports of poor communication or perceived lack of care for patient health issues
In patients' words
"Banner Health hospitals are ranked number five in the nation for patient care and if you’ve had the unfortunate necessity to experience their care locally, I believe that you would agree that the staff at the Sterling Regional MedCenter (SRM) is competent, caring, friendly and professional."
— Sterling Journal-Advocate"She's very honest and blunt, which I like. She listens to me, and tells me what she thinks. No beating around the bush with her, which is perfect."
— Vitals (Review of Dr. Patricia McPherson)"Banner’s downside, in my book, is their system of billing. This system is controlled out of the state and the local administration has little, if any, control over it."
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