Banner Health Clinic Family Care Clinic in Sterling, CO

Patients praise

• Providers are frequently described as attentive, thorough, and good listeners
• Patients appreciate providers who explain medical information clearly and avoid rushing them
• Many staff members and clinicians are reported to be friendly and professional
• Some patients express high trust and satisfaction with specific doctors and physician assistants

Common complaints

• Difficulties with appointment availability and scheduling
• Communication issues, particularly regarding return phone calls
• Concerns regarding responsiveness during medical emergencies
• Perceived lack of care or attention from certain staff/providers
• Administrative challenges including front desk staffing levels