Sterling Regional MedCenter in Sterling, CO | Banner Health
Intensive Care • Sterling, CO
Ratings by platform
- MedicalRecords.com: 3.7/5 stars (39 reviews)
- CareTransparency.org (Patient Satisfaction): 86/100
- US News & World Report: 89% (Willingness to recommend)
What patients say
Patients praise
- High patient satisfaction scores and willingness to recommend the facility
- Fast emergency department wait times compared to the state average
- Professional, friendly, and compassionate care from many staff members (nurses and physicians)
- Efforts to improve operational efficiency and communication with patients
Common complaints
- Dissatisfaction with the billing system, including fragmented billing and issues with collections
- Occasional reports of unprofessional or condescending behavior by some medical staff in the ER
- Mixed reviews regarding specific provider interactions
In patients' words
"I absolutely love this hospital. We as a family have been going here for years. ... Every person there from house keeping, kitchen staff, all nurses, doctors and everyone I've had the pleasure of meeting there is amazing!"
— MedicalRecords.com Review"Banner Health hospitals are ranked number five in the nation for patient care and if you’ve had the unfortunate necessity to experience their care locally, I believe that you would agree that the staff at the Sterling Regional MedCenter (SRM) is competent, caring, friendly and professional. Banner’s downside, in my book, is their system of billing."
— Sterling Journal-AdvocateMore clinics in Sterling
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