Platte Valley Hospital Cancer Care - Intermountain Health
Cancer Care • Sterling, CO
Ratings by platform
- US News (Intermountain Health Platte Valley Hospital): 3 out of 5 overall satisfaction; willingness to recommend 4 out of 5; doctors' communications 3 out of 5 (not specified (US News uses patient-experience survey scores))
- Healthgrades (Platte Valley Medical Center): 65% of patients would definitely recommend (rating of patients recommend)
- RateMDs (Platte Valley Medical Center): 2.2 (5 reviews) (5 reviews)
- Leapfrog Group (Intermountain Health Platte Valley Hospital): No participation/declined to respond for multiple procedure measures (therefore no star-style score shown)
- LocalityBiz (Intermountain Health Platte Valley Hospital): Mixed anecdotal reviews (example includes ★☆☆☆☆)
What patients say
Patients praise
- Cancer care program offers multidisciplinary, patient-navigator support and coordinated services
- Some US News patient-experience categories score at/above average (e.g., discharge information and room cleanliness rated 4/5)
- Some reviews describe supportive teams and reassuring experiences during hospitalization
- Some reviews on provider pages describe doctors as clearly explaining and being a patient top choice
Common complaints
- Lower patient-experience satisfaction in several communication/staff-responsiveness categories (often 3/5)
- Complaints of poor communication/explanations and not answering cancer-related questions in at least one review
- Reported worst-experience accounts involving delays in care/medications and difficulty getting pain control
In patients' words
"“During that time no one was answering my questions!... If you reading this please don’t go to Platte Valley hospital.”"
— localitybiz.com review excerpt about Intermountain Health Platte Valley Hospital"“Good customer service doesn't make up for scary medical experiences.”"
— localitybiz.com review excerpt about Intermountain Health Platte Valley Hospital"“It took me four hours to get an ice pack... I couldn’t get my meds because no doctor had put them in!”"
— ratemds.com review excerpt about Platte Valley Medical Center"“3 stars out of 5” and “Satisfaction with the hospital overall 3 out of 5” (plus willingness to recommend 4 out of 5)"
— US News patient experience ratings for Intermountain Health Platte Valley HospitalMore clinics in Sterling
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