Statesville Urgent Care - Piedmont HealthCare
Urgent Care • Statesville, NC
Ratings by platform
- Promallu (aggregated): 4.1/5 (372)
- BestProsInTown: Not explicitly stated average; 145 reviews listed (145)
What patients say
Patients praise
- Many patients describe the nursing and front desk staff as friendly, professional, and compassionate
- Some providers are praised for being thorough, competent, and willing to listen to patient concerns during examinations
- Facility is generally noted for being clean and well-maintained
- Some reports of efficient service and short wait times, particularly outside of peak periods
Common complaints
- Concerns regarding diagnostic accuracy and potential misdiagnoses of serious conditions like sepsis or pneumonia
- Reports of long or unpredictable wait times during peak hours
- Some patients perceived providers as dismissive or lacking thoroughness in certain interactions
- Occasional frustration with administrative or scheduling processes
In patients' words
"The front desk and nursing support staff are very friendly and provide a good level of service. That's where it stops. The PAs need to improve their patient interaction and level of care."
— Promallu Review"I was there to have 20 stitches removed, painful experience but they were definitely compassionate and professional. The kind lady that removed them even came back into the room after to check on me and apologize for any pain she caused. I was floored."
— A Better Place Review"So they done a COVID and flu test... LONG story short I sorda knew it wasn't ear infection... I ended up at the ER 6/19. I have SEPSIS and PNEUMONIA. Oh yeah and my ears WERENT infected. Beware of this place!!!!!"
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