Family Medicine in State College, PA - ProviderMatch
Primary Care • State College, PA
Ratings by platform
- Healthgrades (Joy Mattern, PA-C): 4.2 out of 5 (5 ratings)
- Healthgrades (Dr. Philip Miller, DO): 2.3 out of 5 (3 ratings)
- Healthgrades (Dr. Stephen Pandolph, MD): 5.0 out of 5 (Not specified (implies multiple))
- Healthgrades (Dr. Susan Holencik, DO): 4.7 out of 5 (Not specified (implies multiple))
What patients say
Patients praise
- Thorough, empathetic, and collaborative approach to care
- Good nurse communication and patient care
- Takes time to listen to concerns and explain conditions well
- Efficient office staff in handling referrals and insurance coordination
Common complaints
- Poor bedside manner, communication, and treatment approach
- Not listening to patients, especially when in pain or uncomfortable during procedures
- Discrepancies in medical reports versus patient experience
In patients' words
"In my opinion, Dr. Miller's bedside manner, communication, and treatment approach failed miserably in accuracy, transparency, and compassionate care."
— Healthgrades (Dr. Philip Miller, DO)"I could not be happier with Dr. Holencik as my PCP! She listens to my concerns, answers questions and explains things satisfactorily, and never makes me feel rushed."
— Healthgrades (Dr. Susan Holencik, DO)"Even when things are at their worst, I know that if I can just make it to Dr. Pandolph's office I will be OK because he will provide or find the best care for me."
— Healthgrades (Dr. Stephen Pandolph, MD)More clinics in State College
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