Department of Pediatrics | Penn State College of Medicine
Pediatrics • State College, PA
Ratings by platform
- TrustReviewers.com (Penn State Children's Hospital/Hershey): 4.3/5 (34 reviews)
- Birdeye: 3.7/5 (6 reviews (Pediatric Hematology-Oncology and Infusion Clinic))
- Healthgrades (Dr. Kristie Kaufman): 4.2/5 (5 reviews)
What patients say
Patients praise
- Compassionate and personable nursing staff
- High patient satisfaction ratings for individual pediatric specialists
- Thorough and knowledgeable care from specific physicians
- Positive experiences with routine checkups and pediatric specialties
Common complaints
- Concerns regarding administrative responsiveness and communication
- Reports of long wait times for appointments or during office visits
- Frustration with scheduling processes and difficulty reaching staff by phone
- Perceived lack of urgency or personalized care in some instances
In patients' words
"The nurse that worked with him, Jordan, was so compassionate and personable. She went above and beyond to check on him and his visiting relatives. She really got to know him. She is truly an angel."
— Birdeye review of Pediatric Hematology-Oncology and Infusion Clinic"We had incredibly good care as far as most staff and docs, had some appallingly poor care by specific docs. Problem across the board is, Penn State Hershey is amazingly unresponsive to concerns- they simply ignore them."
— TrustReviewers.com review of Penn State Children's Hospital"I have been waiting 16 days for a simple form to be filled out to help with his medication and they have no urgency to do it. Worst part is they know without his medication he will get very sick or die but still show no urgency."
— LocalityBiz review of Penn State Health Pediatric SpecialtiesMore clinics in State College
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