St. Johnsbury Community Health Center - NCHC
Psychiatric Care • St. Johnsbury, VT
Ratings by platform
- Birdeye/Google: 2.9 out of 5 stars (17 reviews)
What patients say
Patients praise
- Some providers described as fantastic and high-quality care providers
- Recognition as a Patient-Centered Medical Home and Age-Friendly Health System
- Appreciation for specific, caring front desk staff in contrast to other administrative issues
Common complaints
- Dissatisfaction with administrative staff, including front desk and phone scheduling, often described as unhelpful or uncaring
- Reports of feeling ignored or like a burden during interactions
- Concerns regarding organizational competence and perceived staff behavior during medical visits
In patients' words
"The care has been fantastic through Patrick Anderson. He and his team get 5 stars. The phones and scheduling people are sub par and feel like you are annoying them at all times."
— LocalityBiz User Review"Unsatisfied with the 'care' here. Do they care? I feel like I'm bothering them every time I visit or call."
— Birdeye User Review"The front desk staff are fabulous but Addie is miserable. I have never been treated this poorly anywhere before. This was more of an interrogation than a medical check up."
— LocalityBiz User ReviewMore clinics in St. Johnsbury
St. Johnsbury Dental Associates – St. Johnsbury, VT
Patients praise: Many patients report a comfortable and welcoming environment, particularly for those with dental anxiety · Positive feedback regarding the kindness, gentleness, and professionalism of the staff and doctors.
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