Psychiatry - Northeastern Vermont Regional Hospital
Psychiatric Care • St. Johnsbury, VT
Ratings by platform
- WebMD (Dr. Matthew Lynx): 4.5 / 5 average (16 ratings) (16 ratings; 2 written reviews)
- Healthgrades (hospital): Patient Experience Rating: 70% (5% lower than national average)
- Yelp (hospital): not specified (review count present) (17 reviews)
What patients say
Patients praise
- Some patient experiences describe helpful/courteous clinicians and satisfactory outcomes in psychiatry contexts (e.g., WebMD reviews for an affiliated psychiatrist; general telepsychiatry case describes improvement and discharge without inpatient stay).
- Positive “patient comments” appear in NVRH’s Brightlook newsletter (not psychiatry-specific).
Common complaints
- Negative experiences with a psychiatrist include being “extremely rude & sarcastic” and “horrible” (WebMD reviews).
- Regulatory/safety documentation describes problems related to psychiatric/behavioral patient care, including restraint-related issues and lack of emergency safety planning/training in the emergency department context (Vermont Division of Licensing and Protection reports).
- News reporting cites widespread failures in mental health treatment and that the hospital was the most-cited in state mental health-related surveys (VTDigger).
In patients' words
"“Extremely rude & sarcastic, told me my answers to his questions were ‘wrong’, put words in my mouth & refused to clarify questions…”"
— WebMD patient review text for Dr. Matthew Lynx (psychiatrist, affiliated with NVRH)"“horrible”"
— WebMD patient review text for Dr. Matthew Lynx"“failed to develop an emergency safety plan which incorporated immediate interventions” and failed to provide enough trained staff to ensure “appropriate monitoring to ensure the safety of the juvenile.”"
— VTDigger summarizing state Division of Licensing and Protection findings regarding mental-health treatment failures at NVRHMore clinics in St. Johnsbury
St. Johnsbury Dental Associates – St. Johnsbury, VT
Patients praise: Many patients report a comfortable and welcoming environment, particularly for those with dental anxiety · Positive feedback regarding the kindness, gentleness, and professionalism of the staff and doctors.
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