St. Johnsbury Community Health Center - NCHC
Pediatrics • St. Johnsbury, VT
Ratings by platform
- Birdeye (aggregating Google reviews): 2.9 out of 5 stars (17 reviews)
- Facebook: 5-Star Patient Experience Rating mentioned by facility (6 reviews (on Facebook))
What patients say
Patients praise
- Some patients report receiving fantastic care from specific medical providers
- Appreciation for the care provided by front-desk staff in certain instances
- Recognition as a Patient-Centered Medical Home (PCMH) and Age-Friendly Health System
- Commitment to providing accessible care in a rural setting
Common complaints
- Reports of dismissive or uncaring front-desk and administrative staff
- Complaints about difficulty scheduling appointments and disorganized communication
- Concerns regarding the competence and behavior of certain nursing staff
- Instances where patients felt their medical issues were ignored or not taken seriously
In patients' words
"The care has been fantastic through Patrick Anderson. He and his team get 5 stars. The phones and scheduling people are sub par and feel like you are annoying them at all times."
— LocalityBiz Review"My medical issue was ignored as well as approving a same day visit for a very bad ear infection because a nurse assumed I was lying."
— Birdeye ReviewMore clinics in St. Johnsbury
St. Johnsbury Dental Associates – St. Johnsbury, VT
Patients praise: Many patients report a comfortable and welcoming environment, particularly for those with dental anxiety · Positive feedback regarding the kindness, gentleness, and professionalism of the staff and doctors.
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