Orthopaedics - Northeastern Vermont Regional Hospital
Orthopaedics • St. Johnsbury, VT
Ratings by platform
- Vitals.com (Dr. Richard Gagnon): 3.8 out of 5 (6 reviews)
- Birdeye (NVRH provider): 1 out of 5 (1 review)
- Healthgrades (Patient Experience Rating): 70% (5% lower than national average)
What patients say
Patients praise
- praise for clinical expertise and successful surgical outcomes
- positive feedback for same-day joint replacement protocols and recovery times
- appreciation for clear communication from some providers
Common complaints
- reports of rude or unhelpful front desk and administrative staff
- difficulties with phone accessibility and appointment follow-through
- concerns regarding bedside manner of certain providers
- some reports of negative clinical experiences and perceived lack of thorough care
In patients' words
"He is a surgeon who is sure of himself and tells it like it is. I appreciate that and I have had excellent results from his care. He may turn some patients off by his lack of comforting bedside manner, but you will be happy with his expertise."
— Patient review of Dr. Richard Gagnon (Vitals)"I don't understand the reviews saying the front desk was rude. I had spoken to multiple receptionists and they were all very friendly and professional to me. I saw Dr Korsch for a shoulder injury and I thought he was great."
— Patient review of Four Seasons Orthopaedics (LocalityBiz)"This is the worst medical practice I have ever dealt with. The front desk person is extremely rude. 90% of calls to their office will go to voicemail. There is no follow through."
— Patient review of Four Seasons Orthopaedics (LocalityBiz)More clinics in St. Johnsbury
St. Johnsbury Dental Associates – St. Johnsbury, VT
Patients praise: Many patients report a comfortable and welcoming environment, particularly for those with dental anxiety · Positive feedback regarding the kindness, gentleness, and professionalism of the staff and doctors.
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