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Behavioral Health • St. Johnsbury, VT
Ratings by platform
- Yelp: 1.0 out of 5 stars (1 review)
- Vitals: No rating provided (be first to review) (0 reviews)
- Indeed: 2.8 out of 5 stars (employee reviews) (60 reviews)
What patients say
Patients praise
- some clients report helpful and supportive staff experiences
- agency provides a broad spectrum of services for mental health and disability support
Common complaints
- allegations of neglect and overbilling leading to state legal settlements
- complaints regarding poor management, communication, and unprofessionalism
- reports of long wait times and inconsistent access to services/therapists
- criticism of crisis response effectiveness
In patients' words
"Horrible experience any time I've ever dealt with them. When I was a client of theirs they would blackmail me with not giving me my medication... if I couldn't make one therapy appointment."
— LocalityBiz patient review"Any time you go (through the mental health system), it’s a runaround... They schedule the appointment, and then they cancel the appointment."
— VTDigger coverage of advocate reportsMore clinics in St. Johnsbury
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