McKenzie Medical Group
Women's Health • Springfield, OR
Ratings by platform
- MedicalRecords.com (McKenzie-Willamette Medical Center): 3.1 out of 5 stars (144 reviews)
- Healthgrades (McKenzie-Willamette Medical Center): 80% (Patient Experience Rating) (N/A)
- Birdeye (McKenzie Medical Imaging): 3.2 out of 5 stars (9 reviews)
What patients say
Patients praise
- Compassionate and professional nursing and medical staff
- Effective communication from doctors and nurses in many cases
- Efficient appointment scheduling and testing processes reported by some patients
- Recognized for quality in specific areas like outpatient joint replacement
Common complaints
- Billing and insurance communication issues, including unexpected bills and sending accounts to collections
- Long wait times in the emergency room
- Inconsistent staff responsiveness when assistance is requested by patients
- Concerns regarding facility cleanliness
In patients' words
"The doctors and nurses and staff were exceptional! Compassionate and caring. Happy and positive."
— MedicalRecords.com review for McKenzie-Willamette Medical Center"The expense should've been covered under personal injury protection via my provider... and despite explaining the situation... they sent my bill to collections."
— Birdeye review for McKenzie Medical ImagingMore clinics in Springfield
Springfield Gynecology
Patients praise: providers described as knowledgeable, thorough, and gentle during exams · some doctors highly regarded for excellent bedside manner and taking time to listen.
Center for Women's Health | Springfield Clinic Medical Specialties
Patients praise: Professional and friendly staff · Thorough and knowledgeable providers.
McKenzie River Dental: Home | Dentist in Springfield
Patients praise: Friendly, welcoming, and knowledgeable staff · Professional and efficient dental care.
Expert Physical Therapist for Back Pain Relief
Patients praise: staff is knowledgeable and professional · highly personalized treatment plans tailored to specific needs.
Horizon Infusions Springfield Center, Infusion and Injection Therapy
Patients praise: Friendly, professional, and caring staff · Efficient handling of billing and prior authorizations.
Weight-loss Surgery at HSHS St. John's Hospital
Patients praise: Nationally accredited bariatric program · Awarded Bariatric Surgery Excellence in 2023 and 2024.
Comparing your options?
Browse other clinics in Springfield, or filter by state and specialty to compare patient ratings.