Caring Health Center | Affordable High-Quality Health Care Service
Pharmacy Services • Springfield, MA
Ratings by platform
- HelpConnectUsa: 3.6/5 (426)
What patients say
Patients praise
- Competent, professional, and kind clinical staff (doctors/nurses)
- Accessible, convenient option for new patients or those with specific insurance needs
- Comprehensive, community-focused care including dental and behavioral services
- Important resource for underserved, uninsured, and refugee populations
Common complaints
- Difficulty reaching staff by phone and long wait times
- Unprofessional, disorganized, or rude administrative/reception staff
- Lack of follow-up on medical needs and authorizations
- Issues with parking at specific locations
In patients' words
"My primary is Brian n he's amazing but he's working at a place that gets so many complaints... I love my physician, but I will change because of the state of everything else in that office."
— Community health center review"The most unprofessional and disorganized dental office I’ve ever dealt with."
— Patient review"Caring Health Center in Springfield is highlighted as a convenient, quick-access option for care. Community members note “how quick you can get in,” making it especially appealing for time-sensitive needs."
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