Vanderbilt Primary Care Spring Hill
Internal Medicine • Spring Hill, TN
Ratings by platform
- Birdeye: 3.5 out of 5 stars (22 reviews)
- Sharecare (for specific provider Travis Brewer, PA-C): 5.0 out of 5 stars (7 reviews)
What patients say
Patients praise
- Some providers are described as caring, knowledgeable, professional, and friendly
- Positive experiences with specific nurse practitioners and staff members
- Convenient access to care for some patients
Common complaints
- Long wait times and appointment scheduling issues, including cancellations without notification
- Perceived poor bedside manner and feeling rushed during appointments
- Complaints regarding misdiagnosis or refusal to provide necessary treatments
- Billing and administrative disputes, including potential fraudulent billing concerns
In patients' words
"Had a great experience at this clinic. Nurse practitioner, Heather, is fantastic. She is knowledgeable, professional and friendly... I did not feel rushed."
— Birdeye review"3 hours of wait time for 15 minutes of seeing a doctor who rushed us out. I knew what the doctor said wasn’t correct..."
— A-Better-Place review"Provider and Nurse are not very helpful, don’t listen to your concerns and needs. They only want to treat/help what they want to. Very delayed response time."
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