Laboratories Northwest - Spokane Valley Primary Care
Laboratory Services • Spokane Valley, WA
Ratings by platform
- Birdeye (Aggregate of Google reviews) for MultiCare Rockwood Primary Care - Northwest Spokane (a related facility): 2.8/5 stars (14 reviews)
What patients say
Patients praise
- Staff described as skilled, gentle, and efficient, particularly phlebotomists
- Convenient walk-in access at many locations
- Many patients report quick, painless experiences with blood draws
- Friendly and helpful interactions with many staff members
Common complaints
- Long wait times during peak hours
- Perceived lack of professionalism or rude behavior by some front-desk staff
- Occasional issues with sample handling or scheduling errors
- Difficulty with appointment systems or phone communication
In patients' words
"The staff is described as completely professional, efficient, wonderful, friendly, and kind... Phlebotomists are highlighted as amazing, professional, and gentle."
— Loc8NearMe (Bonney Lake location summary)"I had to take my father to the facility today for bloodwork, and unfortunately, our experience was overshadowed by the conduct of a particular Caucasian staff member. She was incredibly offensive, rude, and unkind."
— LocalityBiz (Allenmore Hospital location review)"Every time I have gone in for tests everyone at the front desk has been super friendly and gotten me back really fast! I’m surprised by some of the rude comments here! I have not experienced that!"
— Birdeye (MultiCare Rockwood Primary Care - Northwest Spokane review)More clinics in Spokane Valley
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