MultiCare Rockwood Clinic - Primary Care
Family Medicine • Spokane Valley, WA
Ratings by platform
- Birdeye (MultiCare Rockwood Valley Clinic): 4.8/5 stars (219 reviews)
- Washington HealthCareCompare: 2/3 stars
What patients say
Patients praise
- Providers described as professional, knowledgeable, and empathetic
- Helpful and kind nursing and office staff reported by many patients
- Positive experiences with thorough explanations of medical conditions and treatment options
- Effective diagnosis and personalized care plans
Common complaints
- Concerns regarding administrative follow-up and communication
- Reports of rude or unhelpful staff members
- Wait times for appointments and provider availability
- Mixed feedback on surgical care outcomes and anesthesia administration
- Performance metrics below statewide average for specific screenings (e.g., cervical cancer)
In patients' words
"Dr Henneberg & staff offer very high quality care. I have limited insurance & am on fixed income; was treated with respect, kindness, empathy."
— Healthgrades"They don't care about there patients being told it may be 2 years before I can see a provider. Unprofessional staff snoody rood receptionist unbelievable."
— LocalityBiz (Digestive Health Center)More clinics in Spokane Valley
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