Spearfish Clinic, North Avenue | Monument Health - Helpline Center
Family Medicine • Spearfish, SD
Ratings by platform
- Birdeye (Google): 4.8/5 stars (384 reviews)
What patients say
Patients praise
- Attentive and professional medical care from many staff members
- Kindness and thoroughness of nurses and physicians
- Clean and welcoming facility environment
Common complaints
- Frustrations with administrative processes and billing/insurance departments
- Difficulties with appointment scheduling, including long wait times and understaffing concerns
- Communication lapses and perceived unprofessionalism from certain providers
In patients' words
"I find it concerning and disappointing... I will not be going back to the Spearfish OB clinic again."
— LocalityBiz review"Customer feedback suggests that Monument Health Spearfish Clinic... generally provides attentive medical care... [but] operational efficiency could benefit from improvements in customer support infrastructure."
— Wheree summary of patient feedbackMore clinics in Spearfish
Monument Health Spearfish Clinic, North 10th Street
Patients praise: Professional and caring staff interactions · Knowledgeable and attentive individual providers.
Colin Zdenek, DPM, FACFAS
Patients praise: Professional, compassionate, and kind demeanor · Takes time to explain procedures and answer questions thoroughly.
Black Hills Pediatric Therapy, Rapid City & Spearfish SD, Kids ...
Patients praise: Highly effective and skilled therapists (physical, speech, occupational) · Compassionate, patient, and personable care for children.
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